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You Can No Longer Hide Behind the Anonymity of the Starbucks App to Make Nightmare Drink Orders

Plus, an irate customer is suing Popeyes for running out of chicken sandwiches, and more news to start your day

Two Starbucks drinks — one a cold drink, one a frappuccino — on a table.
You can no longer order this drink with 32 pumps of caramel sauce through the app, you sicko.
Photo: yespick0402/Pixabay

Starbucks takes a step in the right direction of limiting nightmare drink demands

Starbucks has put an end to orders made through its app that involve an inhuman number of modifications to a drink. Business Insider reports that, as of late July, customers can no longer add the same “modifier” — such as syrups, sauces, or espresso shots — more than 12 times, thanks to an app update.

Baristas have long been plagued by overly complicated “secret menu” orders customized to hell and back, which not only increase all customers’ wait times, but also make workers’ jobs exponentially harder — a reality that Starbucks acknowledged “loud and clear” in an internal memo to employees that was obtained by Business Insider.

There is still no limit to the total number of unique modifiers a customer can add to a beverage, so you can still get a little freaky, but at the very least this change will help cut down on stunt orders like the disgusting-sounding, customer-created “20/20” (20 pumps vanilla, 20 pumps hazelnut). “People seem to be as extra as they possibly can be through the app because they don’t have to sound stupid asking us for all the mods,” a Starbucks employee told Business Insider. From now on, if you want an excessively modified nightmare drink, you’re going to have to ask for it in person, and hopefully feel some contrition doing it, too.

And in other news…

  • Popeyes should probably get some new chicken suppliers — a new report confirms that the chain simply did not have enough chicken to keep making the sandwiches. [NYT]
  • Meanwhile, a Tennessee man is suing Popeyes for running out of the sandwiches. “I can’t get happy; I have this sandwich on my mind. I can’t think straight,” he said. “It just consumes you.” [Chattanooga Times Free Press]
  • KFC’s meatless “fried chicken,” like other plant-based fast-food meats, is apparently not much healthier than the meatful version, according to a nutritionist. [Insider]
  • Gordon Ramsay is bringing his Hell’s Kitchen-themed restaurant to a resort on Lake Tahoe. This will be his third, after Vegas and Dubai. [East Bay Times]
  • Nick Jonas follows in the footsteps of George Clooney, Bryan Cranston, Ryan Reynolds, and other celebrities who have dabbled in the dark arts of creating their own booze brand. [Bloomberg]
  • Famous Canadian Shawn Mendes’s face will now adorn Tim Hortons coffee cups. [blogTO]
  • As if bacon-flavored candy canes weren’t enough, here are some new pizza candy canes for the holiday season. [Laughing Squid]
  • Love to be handy!:

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