Tex-Mex chain Chili’s often uses its Twitter account to announce menu updates, but this week, it went above and beyond the call of duty by helping a confused man understand his health insurance plan at work. It all started when Twitter user @subtlerbutler launched into a thread about how people should stop throwing questions out onto social media, and instead ask someone in real life.
or, option 125, you can just blindly ask facebook. someone will know! talk to facebook. or chilis. Sometimes @Chilis knows— Ladies Jacket Club (@subtlerbutler) September 21, 2017
But things got a little bit more complicated when he engaged with @chilis, and the restaurant responded:
If your deductible hasn't been met, your copay is how much it costs to simply leave your doctor's office. They can charge way more later.— Chili's Grill & Bar (@Chilis) September 21, 2017
After lending a helping hand to Mr. @subtlerbutler, more people started asking Chili’s questions and the restaurant kept answering. Here are a few of the hits:
Price varies by location, but it is always worth it (and there are no extra fees)!— Chili's Grill & Bar (@Chilis) September 21, 2017
It's not as bad as it seems. While at times life can feel overwhelming, there's always more good than bad. You simply have to look for it.— Chili's Grill & Bar (@Chilis) September 21, 2017
We refuse to discuss this until the issue of gravity and Unified Field Theory can be resolved.— Chili's Grill & Bar (@Chilis) September 21, 2017
Find a goal and stick to it. Think long-term, and learn to say "no" to impulse spending. But, allow yourself the freedom to have fun, too.— Chili's Grill & Bar (@Chilis) September 21, 2017
Move over Magic 8 Ball, @Chilis is now the go-to source for answers to life’s great questions.