clock menu more-arrow no yes mobile

Filed under:

How to Use Twitter to Make Restaurant Reservations

London-based start-up Twizoo is offering the service.


Restaurant reservations aren't that difficult to make anymore: Most places now use some sort of online booking system which eliminates the need to call and awkwardly interact with humans. But what if you could reserve a table with just a tweet, allowing you to forgo even having to open an app or logging in to an OpenTable account? According to Business Insider, London-based start-up Twizoo is offering customers just that.

Twizoo is known for rating restaurants and bars based on tweets about the business. Now, the company is using the same algorithm to "pick out details of any reservation request to a London restaurant that uses the Twitter hashtag #TweetToBook." Once a user tweets out the information, such as how many people would like to dine at what time, Twizoo will automatically check the restaurant's booking system and make the reservation, if possible. After that, the company sends the customer a tweet back with confirmation details.

There are few details regarding what happens if a reservation time is not available. Would a customer have to keep tweeting out random times until one finally works? That would be more work than logging into a service like OpenTable and looking at all available times at once.

The start-up — which raised a £1.2 million ($1.84 million USD) in April — is partnering with booking platform Hardens on the endeavor. This is because Twizoo "wanted to tap into the Hardens existing booking database so the company didn't have to create its own." Twizoo links to other popular booking platforms like OpenTable and Bookatable. The service launches today and is only available in London for the time being. The company has a San Francisco office, so the service could likely expand there next.

In addition to being a reservations platform, a number of companies are also using Twitter as an ordering method. Domino's announced in May that customers would be able to order pizzas simply by tweeting a pizza emoji at the company. Shortly after that, a start-up called Fooji launched, allowing customers to order food delivery by tweeting a food emoji.