clock menu more-arrow no yes mobile

Filed under:

Starbucks Computers Crash, Coffee Is on the House [Updated]

New, 1 comment

Note: Not all locations are giving drinks away for free.

poolie/Flickr

Starbucks computer systems have apparently shut down over the past hour, according to many, many reports on Twitter. Thousands of locations across the country are currently giving away drinks and food for free.

Portland, Ore.-area Starbucks may not all be giving away drinks for free.

Several reports confirm that the free drink is limited to one per person, and only Tall (Starbucks' smallest size) drinks are being given away for free.

Starbucks confirmed the outage to CNNMoney, "Yes it is true. The point of sale cash registers are down in the U.S. and Canada. It is not a hack. It happened during a typical daily menu refresh on the system. Something went wrong and they are working as quickly as possible to get them up."

Several reports confirm that some Starbucks locations in Northern California are closing early for the day due to the outage.

The outage has not affected Starbucks.com nor its phone application.

Update 4/24 10:05 p.m. ET: Starbucks has issued the following statement:

"We are aware of the point of sale register outage at company-operated Starbucks stores in the U.S. and Canada. We are actively working to resolve the outage. Our stores that have not already closed for the evening are closing early . The outage was caused by a failure during a daily system refresh. We apologize to our customers for any inconvenience or confusion and will update this statement once systems are back online. This outage also affects our Evolution Fresh and Teavana Tea Bar stores."

Update 4/25 8:45 a.m. ET: Starbucks confirms its computer systems are back online and stores are again operating normally.

Sign up for the Sign up for the Eater newsletter

The freshest news from the food world every day