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Yelp to Add Video to Its Reviews for Some Reason

Photos: Yelp via Business Insider
Hillary Dixler Canavan is Eater's restaurant editor and the author of the publication's debut book, Eater: 100 Essential Restaurant Recipes From the Authority on Where to Eat and Why It Matters (Abrams, September 2023). Her work focuses on dining trends and the people changing the industry — and scouting the next hot restaurant you need to try on Eater's annual Best New Restaurant list.

Famously unreliable crowd-sourced review site Yelp is rolling out a new video feature to its army of Yelpers. According to Business Insider, the users will soon be able to upload a 12-second video with their review, much as they would upload a photo.

While 12 seconds might not be enough time to do an in-depth field report, the videos could "help reviewers fully capture the atmosphere of a restaurant" and Yelp's mobile product manager says it can "be a reward for businesses that go to great lengths to achieve a certain ambiance." The feature will be introduced for "Elite" Yelpers in June before becoming available to all users.

This video feature may well become another tool for the "food paparazzi," and yet another dining behavior that will irritate chefs. The video feature also brings to mind some of the concerns about Yelp's relatively new mobile reviews: Encouraging "live reviewing" means that Yelpers might not take the time or energy to think through what they are reporting before posting a review. Hopefully at a maximum of 12 seconds long, the videos won't devolve into a "Real Yelpers Read Yelp"-type outlet for whining about long waits or crowded bars.

· Yelp Is Adding A New Video Feature To Its Reviews [Business Insider]
· All Yelp Coverage on Eater [-E-]