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Facebook Bots

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dominosfb150a.jpgA Domino's bot designed to respond to customers on Facebook apparently can't tell the difference between positive and negative comments. A user who posted "keep up the good work guys!" on Domino's Facebook received an auto-response directing her to the complaints department. As Consumerist notes: "Domino's Pizza is so used to complaints, it can't take a compliment." [Consumerist]

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