clock menu more-arrow no yes mobile

Filed under:

French Cafe Charges Rude Customers More Than Double

New, 4 comments
Photo: @tokai06
Hillary Dixler Canavan is Eater's restaurant editor and the author of the publication's debut book, Eater: 100 Essential Restaurant Recipes From the Authority on Where to Eat and Why It Matters (Abrams, September 2023). Her work focuses on dining trends and the people changing the industry — and scouting the next hot restaurant you need to try on Eater's annual Best New Restaurant list.

Here's a cafe that's being proactive about customer behavior towards waitstaff: A Nice-Matin reporter tweeted a photo of the menu at La Petite Syrah in Nice, France, where customers who order their coffee politely are charged significantly less than those who don't. Customers who order their coffee with a "bonjour" and a "s'il vous plaît" (hello and please, respectively) are charged €1.40 ($1.93 USD). A coffee ordered with no greeting but with "s'il vous plaît" costs €4.25 ($5.85), and a coffee ordered simply as "un café" costs €7 ($9.63).

The cafe owner tells the Local that the tiered pricing structure started as a joke, a response to "very stressed" and "sometimes rude" lunch customers. "I know people say that French service can be rude," he adds "but it's also true that customers can be rude when they're busy." Apparently there has been an improvement in customer attitude. This isn't the first time a cafe or restaurant owner has used pricing to incentivize better behavior in a restaurant. Earlier this year a restaurant in Beirut began offering 10% discount to any customers who would surrender their phones and socialize. Similarly, last year Eva Restaurant in Los Angeles offered a 5% discount to guests who "checked" their phones.

· @tokai06 [Twitter via HuffPo]
· French café charges extra for rudeness [The Local]
· All Stunts Coverage on Eater [-E-]

La Petite Syrah

13 Rue Cassini, 06300 Nice, France