clock menu more-arrow no yes

Filed under:

Subway Promises to Make Footlong Subs 12 Inches Long

New, 17 comments
Photo: zyphbear/Flickr

Subway has weighed in on the scandalous revelation that the chain's footlong subs sometimes are actually more like 11 inches long. (Non-math people: a foot is 12 inches.) A Subway representative sends a statement expressing regret for "any instance where we did not fully deliver on our promise to our customers" and promising to "ensure that every SUBWAY® Footlong sandwich is 12 inches at each location worldwide." The company also says that it has "redoubled our efforts to ensure consistency and correct length in every sandwich we serve."

As reported earlier this week, two men in New Jersey filed a lawsuit against the chain alleging that not a single sandwich measured from 17 different Subway shops was actually a foot long. The honorable Stephen Colbert has also criticized the chain for what he called a "corporate scamwich" and claiming that, "We have been five dollar foot-wronged." Subway couldn't comment on the lawsuit as it is pending litigation, but here is the statement in full:

For 47 years, customer satisfaction has been our top priority. We regret any instance where we did not fully deliver on our promise to our customers. We freshly bake our bread throughout the day in our more than 38,000 restaurants in 100 countries worldwide, and we have redoubled our efforts to ensure consistency and correct length in every sandwich we serve. Our commitment remains steadfast to ensure that every SUBWAY® Footlong sandwich is 12 inches at each location worldwide.

· Men Sue Subway, Demand Actual 12 Inch Footlong Subs [-E-]
· All Subway Coverage on Eater [-E-]

Sign up for the Sign up for the Eater newsletter

The freshest news from the food world every day