Restaurant Secret Codes

The New York Times surveys a bunch of restaurants about the secret codes and terms used by their staff. At the bustling Little Owl, for instance, they use the term "Two-Hour-Wait Face" to refer to the look walk-in diners have when they're told how long it'll take to get a table. At Diner, in Brooklyn, they'll abide by "Nice People Get Rewards" to treat customers who are kind to staff especially well, even if they aren't VIPs. [NYT]