From David Kamp's profile of Chicago chef Charlie Trotter, who shares his take on whether the customer is always right: "The customer is rarely right. And that is why you must seize the control of the circumstance and dominate every last detail: to guarantee that they’re going to have a far better time than they ever would have had if they tried to control it themselves." Kamp follows up on his blog. [NYT, David Kamp]
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Charlie Trotter, Profiled
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