Yelp posted some handy advice for how to respond to online critics who write negative things about your business. It's all sort of obvious things like "stay calm" and "don't be too defensive," but sometimes business owners overreact and just cause themselves more problems. [Yelp Blog]
Filed under:
Yelp Wanted
The Latest
Filed under:
#MeToo, Still
Five years after I went public with my #MeToo experiences in the restaurant industry, has anything really changed?