New York Times' staff writer Florence Fabricant delivers some curious advice about diners' rights: When asked "How do I send back food I don’t like?" she replied:
For whatever reason — you’re the customer, you’re always right. If you order a steak medium rare and it’s medium to medium well, you’re absolutely justified in sending it back. Even if you just didn’t like it, or it was not well described, or perhaps you observe certain dietary laws and did not realize, say, that there was bacon in the dish, you don’t really need a reason.
Some may disagree with bending over backwards to please even the pickiest of customers, for sometimes there are dicks that can never be made happy. [NYT]