When the Tables Get Turned

Up in Canada, Vancouver's resident restaurant critic Alexandra Gill took on a waitress position for an entire week to see what it's like on the other side of the equation. Unsurprisingly, she has a new respect for waitstaff: "...this job is no cakewalk; it’s one of the most backbreaking, mind-rattling, stressful careers out there ... Perhaps more importantly, at least from a critic’s perspective, I also learned that poor service can’t always be blamed solely on the waiter. For better or worse, it takes a whole restaurant to please a customer, and the people behind the scenes can either make or break a dinner." [The Globe & Mail]